HopeCheck is a tool you use to allow people to share their hope outlook with you once a week. By knowing someone’s hope outlook, you get an instant, highly accurate read of that person’s overall mental health state.
Here’s how it works: You sign up and invite your participants to join. When they do, HopeCheck automatically asks them to self-score their hope outlook from zero to ten once each week using our interactive texting tool. You’ll get a weekly email report of their scores. Your report will instantly show you who is struggling, who may need support, and who is doing well mentally.
If your job (or your volunteer position) includes some responsibility for caring about mental health, then HopeCheck will be an indispensable tool for you. Decades of scientific research have proven that hope is a highly accurate biomarker for mental health. Just as a doctor instantly knows a lot about someone’s physical health by taking their temperature, you’ll instantly know a lot about someone’s mental health when you use HopeCheck.
When you subscribe we assign you one of our dedicated texting lines. You can immediately invite people to join your line. Only you see hope scores done on your line. Participants voluntarily join your line by simply texting-in the word “join.” Once a week, HopeCheck will then text your participants this single, safe, and socially acceptable question:
How hopeful are you about your future right now?
Choose a score from 0 (no hope) to 10 (very hopeful).
We capture each participant’s hope score and send their responses in a visual report we email you each week. Scan your report in five seconds to identify who is exhibiting declining hope.
When you see someone exhibiting declining hope, reach out to that person and do a check-in to find out how they are feeling, and to offer appropriate help.
HopeCheck is easy. We do everything over emai with youl. This means you won’t need a user name or password. Just sign-up, get your dedicated line, invite your participants to join, scan your weekly report, and see who needs your attention, support or extra help.
We offer everyone a 60-day free subscription. No credit card is required to try it. Most trial subscribers will initially invite a few co-workers, family, or friends to test HopeCheck. After a week or two, once they see how easy it is to use, they start inviting their real students, patients, employees, or group members to join their line. You can test HopeCheck this same way.
During your free subscription you will have full and complete access to HopeCheck. You can invite up to 200 opted-in participants. You’ll get your own weekly email report showing your participants’ hope scores. Your report will highlight declining hope scores. When you see that contact the person, support them, listen to them, and see how you might help them.
At the conclusion of your free subscription, you can add a credit card to continue with a month-to-month subscription. We have no long term contracts. You can cancel at any time. You also own all your data. We offer the highest levels of data security and privacy available.
After your free trial you can continue your subscription by paying a monthly fee as follows:
K-12, Education and Nonprofit Subscribers: pay $20/month/subscriber.
All Other Subscribers: pay $30/month/subscriber.
No credit card is required for your free trial. You will only be asked to add a credit card if you upgrade to a paid month-to-month subscription after your free trial.
Our subscribers use HopeCheck as a tool to measure hope. Just as a high temperature reading on a thermometer indicates the likely presence of a bodily infection, a low hope score on HopeCheck indicates the likely presence of a mental health issue. In medical terms a low hope score is a biomarker for a mental health issue.
Reports are sent to you once per week. Your HopeCheck reports are visual. They take only about five seconds to read. Scan your report looking for low recent hope scores.
Low scores are highlighted in red or yellow and warrant your review. Whenever you see red scores, we suggest you reach out to that person to do a verbal check in to find out why they scored their hope so low, and what might be happening in their life. When you see yellow scores, use your judgement to evaluate whether a verbal check in is warranted. Green scores usually account for 80% of all scores. Green scores require zero action from you.
Each report also includes the person’s previous three scores to show you their hope trend. The person’s age, contact number, and their parent/guardian information (if they are a minor) will also show on your report. Here is a sample report
You can receive a complete historical chart of each participant’s hope scores by clicking the “chart” associated with that person. The chart will give you the full history of their hope scores.
You can also click the “stop” link to stop monitoring a person at anytime. A participant can also always opt themselves out at any time by texting-in the word “stop” to your HopeCheck line.
At the top right of each report you’ll find links that allow you to: 1) quickly set your own vacation/time-off calendar, 2) turn on encryption for your reports (which is important for medical or HIPPA related subscribers); and, 3) to get instant notifications of any low scores immediately rather than waiting to see the score on your next weekly report. The two gray icons are options a participant has in addition to a score. “Let’s talk” means the participant would like to talk with you. “Not sure” is a participant’s way of expressing uncertainty about their hope score.
We have subscribers who use HopeCheck to regularly monitor the hope scores of 180-200 participants a week. They say HopeCheck takes them no more than 5 minutes a week to use.
Here’s how they spend those five minutes: They get their report once per week via email. They open their PDF report and scan it in seconds. It is a visual report that instantly relays information about each participant’s score. Red flagged scores show at the top, yellow flag next, and green flags last. The large majority of HopeCheck participants — averaging over 80% — will rate their hope as 7.0 or higher (green) on any given report. Green scores show at the bottom of the report. Thus, you spend zero of your time analyzing 80% of your weekly scores.
Of the remaining 20% of scores, an average of 7% will be red scores. These hope scores fell between 0 and 3. Red scores warrant a check-in. The last 13% of scores (on average) range from 3.1 to 6.9 (yellow). Yellow scores are worthy of your consideration for a check-in.
Most of our subscribers already schedule spot check-ins to ask participants about their mental health as a regular part of their daily jobs. By subscribing to HopeCheck they rely on their reports to tell them exactly who needs a check in. That makes their check ins more efficient and saves them time.
Yes. If you who bill through Medicare or private insurance, the Affordable Care Act (ACA) has authorized reimbursements for your use of automated monitoring tools like HopeCheck without a patient co-pay. Specifically, the ACA has directed medicare and insurance companies to cover automated psychological tests like HopeCheck “...as an important tool in making specific diagnoses or prognoses to aid in treatment planning and to address questions regarding treatment goals, efficacy, and patient disposition.” Please check with your insurance partners for their reimbursement policy. CMS and insurance-funded providers should reference CPT code 96146. Also be sure to set your reports (weekly and charts) to be password encrypted if you are a practitioner who is covered under HIPPA laws.
Every participant receives a HopeCheck text question once per week. We send our HopeCheck questions out after 4 pm and before 9 pm on weekdays, and from 9am to 9pm weekends. This ensures minimum or no affect on a participant’s school or work.
Yes. Each free subscription has a limit of 200 opted-in participants. If you wish to monitor more than 200 participants per month after your free trial, you can add a second, third, etc, block of 200 opted-in participants by agreeing to increase your monthly subscription payment accordingly. Contact us if your wish to do so: [email protected].
HopeCheck always gets parental or guardian consent before a participant is opted-in for minors under 18. We ask for the minor’s parent or guardian name and contact them to get their express consent. This is a non-negotiable term of service. HopeCheck takes on this role as a requirement because it is a best-in-class process that satisfies all state and federal laws for minors and for K-12 educational organizations.
We record the parent/guardian's consent. Parents or guardians also always have the right to review HopeCheck responses by contacting the counselor/subscriber.
The Science of Hope: 288 Research Papers Showing Hope as a Biomarker